Policy & Process
Build frameworks that empower, include, and drive real change.
Policies and processes are the backbone of an organisation’s culture, practices and accountability. For Disabled by Society, they are more than documents, they are powerful tools to dismantle systemic ableism, embed accessibility, and create workplaces where everyone thrives.
Without thoughtful, anti-ableist policies, organisations risk exclusion, legal risk, and reputational harm. With them, you unlock inclusion as a competitive advantage, reduce barriers, and demonstrate authentic leadership in Disability equity.
Inclusion starts with policies that reflect respect, access, and dignity. Together, we’ll build yours.
How We Can Support
Policy Audits and Gap Analysis
We start by reviewing your existing policies and procedures to identify:
- Ableist language and assumptions.
- Accessibility barriers and gaps.
- Compliance risks vs best practice opportunities.
- Alignment with legal frameworks and Disability Confident commitments.
- Inclusion impact on employee lifecycle stages.
- Our audits come with detailed reports and prioritised action plans.
Policy Writing and Redesign
Whether you’re creating new policies or revising existing ones, we help you develop:
- Anti-ableist, accessible and inclusive language.
- Clear processes for reasonable adjustments and accommodations.
- Equitable recruitment and retention policies.
- Grievance, performance and progression frameworks that centre Disability justice.
- Guidance that supports line managers and HR teams in real-world application.
- All designed to be user-friendly, legally sound, and culturally transformative.
Implementation Support
Policies only work if they are lived. We provide:
- Workshops and training for HR, leadership, and frontline teams on new or revised policies.
- Communication toolkits for smooth roll-out and staff engagement.
- Support for embedding policies into organisational systems and software.
- Ongoing advisory to troubleshoot, adapt and improve over time.
Training and Capacity Building
We equip your teams with the knowledge and confidence to design, implement, and sustain inclusive policies. Training covers:
- Anti-ableism fundamentals in policy creation.
- Legal obligations and best practice.
- How to engage Disabled staff meaningfully in policy development.
- Accessibility and inclusion as continuous improvement, not one-off tasks.
- Our sessions are delivered by Disabled facilitators and tailored to your sector and scale.
Outcomes You Can Expect
We support organisations to move beyond compliance: building cultures where equity, accountability, and belonging are embedded at every level.
Inclusive infrastructure: Policies that reduce barriers and align with legal and social responsibility standards.
Confident leadership: Increased capability across HR and leadership teams to drive meaningful change.
Stronger talent pathways: Improved recruitment, retention, and progression for Disabled staff.
Our Approach
We bring a Disabled-led, intersectional, and justice-centred perspective to every review, rewrite and design. We don’t deliver generic templates, we co-create bespoke, practical policies that reflect your organisation’s unique context and ambitions.
Our process is collaborative, trauma-informed, and focused on embedding sustainable change, not ticking boxes.
Why Partner with Disabled by Society?
Disabled-owned and led: Lived expertise at our core.
Tailored not templated: Policies crafted for your unique context.
Justice and impact-focused: Beyond compliance to culture change.
Collaborative and transparent: Co-created with your people, not imposed.
Accessible by design: Clear language and format for all users.
Policies are your organisation’s commitment on paper, let’s make sure they deliver in practice.
Optional Add-Ons
- Accessibility audits of policy documents and employee handbooks.
- Development of inclusive onboarding and exit interview processes.
- Integration of policies with digital platforms and LMS systems.
- Creation of employee resource group governance frameworks.
Once you have diagnosed the barriers, the real work begins. Our Implementation Support service transforms insight into lasting, lived change. Whether you need to rewrite internal policies, upskill your team, co-design inclusive experiences or shift leadership culture, we bring strategic and lived experience to help you deliver meaningful progress.
